Terms of Service

1. The Service

Waslink provides a cloud-based nursery management platform including daily reporting, attendance tracking, messaging, invoicing, and related features. We reserve the right to add, modify, or discontinue features with reasonable notice.

2. Accounts & Eligibility

You must be at least 18 years old and have authority to enter into contracts on behalf of your nursery to create an account. You are responsible for keeping your credentials secure and for all activity under your account.

Each subscription covers one nursery organisation (tenant). Additional tenants require separate subscriptions.

3. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any regulation, including data protection law
• Upload content that is abusive, defamatory, or infringes third-party rights
• Attempt to reverse-engineer, scrape, or interfere with the platform
• Share login credentials with people outside your authorised staff
• Use the platform to store data for children your nursery does not care for

4. Your Data Responsibilities

As a nursery using Waslink, you are the data controller for the personal data you input about children, parents, and staff. You are responsible for:

• Having a lawful basis to collect and process this data
• Informing parents and staff about how their data is used
• Ensuring photo consent is obtained before uploading images
• Responding to data subject requests from your children's parents
• Complying with applicable data protection law (UK GDPR, EU GDPR, etc.)

Our Data Processing Agreement sets out our obligations as your data processor.

5. Payment & Subscriptions

Subscription fees are charged monthly or annually in advance. All prices are exclusive of VAT where applicable. We may change pricing with 30 days' notice. If you cancel, access continues until the end of the paid period — no refunds for unused time.

If payment fails, we will retry and notify you. Accounts more than 14 days overdue may be suspended.

6. Termination

You may cancel at any time from the billing settings. We may terminate or suspend your account immediately if you breach these terms or if there is a reasonable belief your account poses a security risk.

Upon termination you have 30 days to export your data before it is deleted.

7. Limitation of Liability

To the maximum extent permitted by law, Waslink's total liability for any claims arising from these terms is limited to the fees paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.

We do not warrant that the service will be error-free or uninterrupted. We target 99.5% monthly uptime and publish our status at status.kindernest.app.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

Questions about these terms: legal@kindernest.app